Commitment
Gaming at Myzeko is optional, regulated, and supported by programs designed to keep play safe and within your control.
Myzeko provides optional gaming as one element of a broader hospitality experience. We are committed to ensuring that gaming remains a choice — never an expectation — and that every guest who participates does so with full awareness of the risks involved.
We do not guarantee wins or returns of any kind. All gaming outcomes are determined by chance. Our staff are trained to promote responsible behavior and to recognize when a guest may need support.
Guests may request voluntary self-exclusion from all gaming areas for a period of their choosing — 6 months, 1 year, 5 years, or permanently. Self-exclusion applies to the gaming floor only and does not affect your stay, dining, or wellness access.
Set daily, weekly, or session-based spending and time limits before you play. Limits take effect immediately and can only be reduced instantly — increases require a 24-hour cooling-off period.
Floor managers and guest services staff are available to discuss limits, provide information about support resources, and assist with self-exclusion requests at any time.
Valid government-issued photo ID is required for all gaming floor access. No exceptions. We verify age at entry and conduct periodic checks throughout the evening.
Gaming should remain entertainment. Consider reaching out for support if you experience any of the following:
If you or someone you know needs help, the following resources are available:
Myzeko guest services can also connect you with local counseling resources. Contact us at [email protected] or +1 (702) 555-0288.
To set limits, initiate self-exclusion, or speak with a trained staff member:
All requests are handled confidentially. Self-exclusion requests are processed immediately and cannot be reversed during the chosen exclusion period.
Gaming is a choice at Myzeko — not a requirement. We are here to help you keep it that way.
Contact guest services