Frequently asked questions

Check-in begins at 3:00 p.m. and check-out is at 11:00 a.m. Early check-in and late check-out may be available depending on occupancy — contact our team to inquire.

Email [email protected] or call +1 (702) 555-0288 with your preferred dates and suite type. We respond within one business day with availability and rates.

No. Gaming is entirely optional and physically separated from dining, wellness, and accommodation areas. You can enjoy a complete Myzeko experience without participating in any gaming activity.

Guests must be 18 years of age or older to access the gaming floor. Valid government-issued photo identification is required at entry. Age verification is enforced at all times.

No. All gaming outcomes are determined by chance. Myzeko does not guarantee wins, returns, or specific outcomes of any kind. We encourage all guests to play within their means.

We offer self-exclusion programs, deposit and time limits, and trained staff who can connect guests with professional support. Visit our Responsible Play page for full details.

Reservations are recommended for dinner at The Stone Kitchen, especially on weekends. Breakfast and lunch are walk-in. Contact us to reserve or ask about private dining.

Access to thermal pools, the movement studio, and the quiet lounge is complimentary for all suite guests. Treatment sessions are booked separately — contact our wellness desk for pricing and availability.

Yes. Accessible suite options and mobility assistance are available. Contact us before your arrival so we can prepare the right room and communicate any specific needs to our team.

Complimentary valet parking is available for all guests. Self-parking options are located adjacent to the property. Contact guest services for directions and accessibility parking details.